UK delivery will be shipped the same day if ordered before 12pm.

We use DPD UK 48 hour delivery service. You will be sent an email with tracking details so you can track your order along the way!

Yes we do, generally it takes 7-10 business days, depending on your location. Factoring in processing and shipping times, delivery time can take up to 12 business days. Please drop us an email at hello@roachandco.uk for more info

Simply use a 30° cold and gentle wash cycle to protect the bouclé fabric cover. Add a mild or pet-safe detergent.

Avoid using fabric softeners or bleach, as these can damage the fibers.

Air dry outside or placed on an clothes airier. Let the cover air dry completely in a well-ventilated area.

Avoid using a dryer, as the heat can damage the bouclé fabric and cause shrinkage.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags,and in it's original box & vacuum plastic packaging. If the plastic packaging is opened unfortunately we cannot accept your return.

Customers are responsible for covering the cost of return shipping.

Return shipping costs will not be reimbursed, except in the case of a damaged or defective item.

You’ll also need to add your name, address and order number.

To start a return, you can contact us at hello@roachandco.co.uk.